E-commerce

Online sales are increasingly regulated, which creates significant challenges for e-commerce entrepreneurs on numerous legal issues. We advise on all of these issues, ensuring that you can focus solely on your core business activities.

We advise on e-commerce regulations regarding data protection, intellectual property, digital transformation, consumer protection law and commercial contract law.

We advise on establishing new e-commerce projects and on auditing existing projects. We prepare the documentation required to comply with regulatory requirements and advise on sales and marketing issues.

How can we help?

Advising on marketing activities, including loyalty and incentive programmes;
Advising on promotional actions and client emailing campaigns;
Preparing or reviewing contracts with business partners (event agencies, marketing agencies, digital agencies, consultants, training companies, SaaS etc.);
Reviewing complaints and withdrawal proceedings;
Managing internet law disputes and consumer disputes.

Selected projects

Advising one of the largest gaming console manufacturers on voucher sales mechanisms, including review of materials used for communication with consumers;
Advising a leading drugstore chain, including preparation of terms and conditions for an online drugstore and terms and conditions of a loyalty programme, and review of all communications with Polish consumers against consumer protection, e-services and personal data protection requirements;
Advising a global payment card issuer, including review of a multi-jurisdictional online payment system’s terms and conditions under Polish law (consumer rights, unfair contract terms);
Reviewing draft terms and conditions of service for a leading entity in the online currency exchange sector for compliance with consumer law, and representing the client in explanatory proceedings conducted by UOKiK;
Reviewing draft terms and conditions of an online store for compliance with consumer law, for a French entity operating globally in the online clothing retail sector;
Advising a company operating a brokerage house, including preparation of terms and conditions for an online platform intended for investors, enabling the conclusion of brokerage services agreements and consumer information;
Advising on consumer law for a leading, globally operating entity offering music playback on end devices and downloading.

Deals 13.10.2021

SSW advised Mid Europa Partners on its investment in Pigu

Deals 18.06.2021

Our experts

Jakub Jędrzejewski Partner

Jakub Kubalski Partner

Related services

General data protection regulation (GDPR)

Consumer protection law