E-commerce is a rapidly growing area of modern commerce. It is estimated that in 2026 Poles will make online purchases worth 162 billion PLN. Forecasts for the development of this industry are also promising. The fastest growth will be in the sale of food products and in the health and beauty category.
Setting up a business in the e-commerce sector has relatively low barriers to market entry. However, in order to successfully function in online commerce numerous requirements arising from the provisions of law – including various areas of law – should be adhered to.
Personal data protection
Consumer protection law
Trade agreements law
How can we help you?
A leading network of chemists. Creating terms and conditions for an online chemist as well as the terms and conditions of a loyalty programme. Verification of communication with Polish consumers in general with particular focus on the requirements stemming from the regulations on the protection of consumer rights, provision of online services and protection of personal data.
An international producer of sportswear. Providing opinions for marketing activities (e-commerce, digital marketing, B2B and B2C online platforms, social media) in terms of privacy protection, online communication as well as transparency rules concerning the regulations on loyalty programmes and marketing activities, including creating and providing opinions for the content of consents and privacy policies.
A brokage house: the verification of possibilities of profiling personal data of the brokage house’s clients in terms of regulations on profiling based on the GDPR and European recommendations concerning profiling whilst taking into account the provisions of financial law for a brokage house. Support within the scope of the principle of accountability and the fulfilment of information obligation – communication on profiling.
A leading producer in the automotive industry: providing opinions for the legal aspects of services and functionality of connected cars in terms of personal data protection, provision of online services and telecommunications law for a producer of components for cars.
Poland-wide network of small grocery shops and their franchise outlets in various locations: preparation for the control of personal data protection controllers (from the verification of personal data processing documentation prior to the control to the representation of a client during the control in the course of which no irregularities were indicated).
Investment fund: providing comprehensive legal services for an online platform investor room for their online activity and with regard to the compliance with provisions concerning personal data protection but also the provisions for combating unfair competition, consumer protection and provision of online services.
One of the biggest producers of game consoles: Advising on the mechanism of sales of vouchers, including the verification of materials for communication with consumers.
Global issuer of payment cards: Verification of multijurisdictional terms and conditions of the system of payment for online shopping in terms of provisions of Polish law (consumer rights, prohibited contractual provisions).
Verification of drafts of terms and conditions for provision of services by a leading entity in online currency exchange to comply with Polish law. Representation of the client and advising the client as part of investigation procedure conducted by the Office for Competition and Consumer Protection.
Advising on consumer law for a leading global-operating entity which offers downloading and playing music on terminal equipment.
Verification of a draft of terms and conditions of an online store to comply with consumer law performed for a French entity which operates globally in the sector of online sales of clothes.
Preparing terms and regulations for an online platform dedicated to investors which enables them to conclude agreements for the provision of stockbroking services and consumer information. The terms and conditions were prepared for a client – a company which operates a brokage house.